Terms of service
Terms & Conditions – Breqilo
This website is operated by Breqilo.
Throughout the site, the terms “we,” “us,” and “our” refer to Breqilo. Breqilo offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
General Use of the Site
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our site. By accessing or using any part of the website, you agree to be bound by these Terms.
Article 1 – Definitions
Withdrawal Period: The timeframe during which the consumer may exercise the right of withdrawal.
Consumer: A natural person who is not acting in the course of a profession or business.
Business: A natural or legal person offering products and/or services remotely.
Distance Contract: A contract concluded between the business and the consumer using one or more means of distance communication.
Article 2 – Company Identity
Company Name: Breqilo
Business Address: 1847 Westbrook Avenue, Austin, TX 78704, United States
Email: info@breqilo.com
Article 3 – Applicability
These Terms and Conditions apply to every offer made by Breqilo and to every distance contract and order concluded between Breqilo and the consumer.
Before a distance contract is concluded, these Terms and Conditions will be made available to the consumer in an accessible manner.
Article 4 – The Offer
The offer includes a complete and accurate description of the products and/or services offered by Breqilo.
Product images are intended to represent the products as accurately as possible. However, actual colors and appearance may vary depending on the customer's device, screen settings, lighting, or other circumstances.
Obvious errors, mistakes, or inaccuracies in an offer, product description, price, or other information are not binding on Breqilo.
Article 5 – The Contract
The contract is concluded when the consumer accepts the offer and meets the requirements stated by Breqilo.
After an order has been placed, the consumer may receive an electronic confirmation of the order.
Breqilo reserves the right to refuse or cancel an order where permitted by applicable law.
Article 6 – Right of Withdrawal
The consumer has the right to withdraw from the contract within 14 days after receiving the product, subject to any exceptions provided by applicable law.
To exercise the right of withdrawal, the consumer must clearly inform Breqilo of the decision to withdraw within the applicable withdrawal period.
For assistance with a return or withdrawal request, please contact info@breqilo.com.
Article 7 – Costs in Case of Withdrawal
Unless otherwise stated or required by applicable law, the direct costs associated with returning a product are the responsibility of the consumer.
Products should be returned in accordance with the return instructions provided by Breqilo.
Any applicable refund will be processed in accordance with our return policy and applicable consumer protection laws.
Article 8 – Exclusion of the Right of Withdrawal
Where permitted by applicable law, the right of withdrawal may not apply to certain products, including:
-
Products made according to the consumer's specifications or clearly personalized;
-
Sealed products that are not suitable for return for reasons of health protection or hygiene where the seal has been broken after delivery;
-
Other products or services that are legally excluded from the right of withdrawal under applicable law.
Article 9 – Pricing
All prices displayed on the website include VAT where applicable, unless otherwise stated.
Breqilo reserves the right to change product prices at any time.
Price changes do not affect orders that have already been completed and accepted, except where otherwise permitted by law.
Shipping costs and any other applicable charges will be displayed during the ordering process where applicable.
Article 10 – Delivery
Breqilo will make reasonable efforts to process and deliver orders within the indicated delivery timeframe.
Unless otherwise agreed, orders will be delivered within 30 days after the order has been placed, subject to applicable law and circumstances beyond our reasonable control.
Delivery times provided on the website are estimates unless expressly stated otherwise.
Breqilo is not responsible for delays caused by circumstances outside its reasonable control, subject to any rights the consumer may have under applicable law.
Article 11 – Complaints
If you have a complaint regarding an order, product, or our Service, please contact us as soon as reasonably possible after discovering the issue.
We recommend reporting issues within 7 days of delivery so that we can investigate and resolve the matter promptly.
This recommended reporting period does not limit or exclude any mandatory statutory rights the consumer may have under applicable law.
Complaints can be submitted by email to info@breqilo.com.
We will make reasonable efforts to respond to complaints as quickly as possible.
Article 12 – Contact Information
For questions about these Terms and Conditions, orders, returns, products, or other matters, please contact us:
Breqilo
1847 Westbrook Avenue
Austin, TX 78704
United States
Email: info@breqilo.com